Decision on establishment of Regional Electricity Distributors (REDs) has been debated over and over and finally approved. Though the challenges are complex ranging from business processes to people, financial arrangements to reporting Structures, IT Systems to Data, Eskom has taken up the programme with many smaller projects within it. Alignment of 7 Eskom regions to the 6 municipal regions is a herculean task and needed people with great skills.

Dake was on board at multiple levels of this programme. Our process modellers worked on mapping out Quality of Supply and other critical business processes. Our infrastructure specialists were involved in systems consolidation and bifurcation. Our business strategy consultants assisted in the forming departmental divisions by drafting relevant service level agreements between various departments.