A Centre of Excellence (COE) is at heart a group of people – experts in business process management, customer relationship management, and business domain, equipped with an arsenal of best practices and tools. Dake Solutions is a market leader in establishing this type of hub within the organizations that we work. We embed ourselves and set about each COE with the end in mind. The Ultimate goal is having a mature COE which will become a self-directing entity responsible for supporting business users and shepherding complex projects to successful completion.
The purpose of a typical Dake Solutions COE is to empower organizations to get the most out of the Dake Solutions Technology stack, not only within key teams but across an entire organization. A COE links the big picture strategy with the day-to-day operations, documents, lessons learned and best practices, and makes it easier for different groups to reuse and adapt proven solutions. Because it brings together smart people and cutting edge technology from all parts of the enterprise, a COE can also play an important role in an organization's digital transformation.