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Dake Solutions

Benefits

Desktop Support

  • Rapid issue resolution for individual workstations.
  • Operating system and software updates.
  • On-site and remote support options.

Server Maintenance

  • Proactive server monitoring and management.
  • Patch management and security updates.
  • Performance optimization.

Network Support

  • Ensuring network reliability and security
  • Troubleshooting network connectivity issues.
  • Network performance optimization

Custom Application Maintenance

  • Ongoing support and updates for your custom software.
  • Bug fixes and enhancements.
  • Adaptation to changing business requirements.

Hybrid Cloud Support

  • Seamless integration of on-premises and cloud systems.
  • Cloud infrastructure management.
  • Security and compliance for hybrid environments.
Dake Solutions

Flexible Pricing

Choose the package that aligns with your business needs and budget.

Essential Package

  • Ideal for small businesses or startups.
  • Basic support for users, workstations, and servers.
  • Cost-effective solution for essential maintenance needs.

Professional Package

  • Perfect for growing businesses.
  • Comprehensive support for users, workstations, and servers.
  • Enhanced service level agreements (SLAs) for faster issue resolution.

Enterprise Package

  • Tailored for large enterprises and complex environments.
  • Priority support with 24/7 availability.
  • Customized maintenance plans to meet unique requirements.
International Standards

Features

ESSENTIALS (8/5)

SERVICE DESK (8/5)
  • Unlimited Remote Support 24/5
  • Client Portal

PROFESSIONAL (24/5)

SERVICE DESK (24/5)-SLA HRS)
  • Unlimited Remote Support 24/5
  • Client Portal
  • Unlimited On-Site Support (Business Hours)
  • Ongoing Monitoring and Reporting Backup Monitoring
  • Proactive Workstation and Server Maintenance
  • Basic IT Security Management
  • New Workstation Setup (Hardware & Software)
  • 24/7 SLA
  • End User Training
  • Assessment and Evolution
  • Service Transitions
  • Change Management Services

ENTERPRISE (24/7)

SERVICE DESK (24/7 - SLA 24/5
  • Unlimited Remote Support 24/5
  • Client Portal
  • Unlimited On-Site Support (Business Hours)
  • Ongoing Monitoring and Reporting Backup Monitoring
  • Proactive Workstation and Server Maintenance
  • Basic IT Security Management
  • New Workstation Setup (Hardware & Software)
  • 24/7 SLA
  • End User Training
  • Assessment and Evolution
  • Service Transitions
  • Change Management Services
Included
+ Add-on
Why Choose

Dake Solutions?

Our pricing is based on your specific needs, with flexible options to accommodate users, workstations, and servers. We offer competitive rates that suit businesses of all sizes.

Experience

With years of expertise, we've honed our skills in managing a wide range of systems and applications.

Proactive Approach

We believe in preventing issues before they impact your operations. Our proactive monitoring and maintenance keep your systems in top shape.

Security

We take your data and network security seriously. Our services include regular security audits and updates to protect your business.

Customization

We understand that one size doesn't fit all. Our services are adaptable to your unique business requirements.

Reliability

Count on us to be your reliable technology partner. We're always available to address your concerns. Transform your IT maintenance experience with Dake Solutions. Contact us today to discuss how our Support and Maintenance Services can drive the success of your business.

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