Dake’s business and technological ability transforms our clients largest information and computer technology (ICT) challenges into drivers for success. We specialize in creating efficient simplified solutions to reduce unnecessary consumption of our clients limited resource while improving their bottom line. Our commitment to our customer’s satisfaction is second to none and main reason we never lose a clients.
Rapid issue resolution for individual workstations.
Operating system and software updates.
On-site and remote support options.
Server Maintenance
Proactive server monitoring and management.
Patch management and security updates.
Performance optimization.
Network Support
Ensuring network reliability and security
Troubleshooting network connectivity issues.
Network performance optimization
Custom Application Maintenance
Ongoing support and updates for your custom software.
Bug fixes and enhancements.
Adaptation to changing business requirements.
Hybrid Cloud Support
Seamless integration of on-premises and cloud systems.
Cloud infrastructure management.
Security and compliance for hybrid environments.
Dake Solutions
Flexible Pricing
Choose the package that aligns with your business needs and budget.
Essential Package
Ideal for small businesses or startups.
Basic support for users, workstations, and servers.
Cost-effective solution for essential maintenance needs.
Professional Package
Perfect for growing businesses.
Comprehensive support for users, workstations, and servers.
Enhanced service level agreements (SLAs) for faster issue resolution.
Enterprise Package
Tailored for large enterprises and complex environments.
Priority support with 24/7 availability.
Customized maintenance plans to meet unique requirements.
International Standards
Features
ESSENTIALS (8/5)
SERVICE DESK (8/5)
Unlimited Remote Support 24/5
Client Portal
PROFESSIONAL (24/5)
SERVICE DESK (24/5)-SLA HRS)
Unlimited Remote Support 24/5
Client Portal
Unlimited On-Site Support (Business Hours)
Ongoing Monitoring and Reporting
Backup Monitoring
Proactive Workstation and Server Maintenance
Basic IT Security Management
New Workstation Setup (Hardware & Software)
24/7 SLA
End User Training
Assessment and Evolution
Service Transitions
Change Management Services
ENTERPRISE (24/7)
SERVICE DESK (24/7 - SLA 24/5
Unlimited Remote Support 24/5
Client Portal
Unlimited On-Site Support (Business Hours)
Ongoing Monitoring and Reporting
Backup Monitoring
Proactive Workstation and Server Maintenance
Basic IT Security Management
New Workstation Setup (Hardware & Software)
24/7 SLA
End User Training
Assessment and Evolution
Service Transitions
Change Management Services
Included
+ Add-on
Why Choose
Dake Solutions?
Our pricing is based on your specific needs, with flexible options to accommodate users, workstations, and servers. We offer competitive rates that suit businesses of all sizes.
Experience
With years of expertise, we've honed our skills in managing a wide range of systems and applications.
Proactive Approach
We believe in preventing issues before they impact your operations. Our proactive monitoring and maintenance keep your systems in top shape.
Security
We take your data and network security seriously. Our services include regular security audits and updates to protect your business.
Customization
We understand that one size doesn't fit all. Our services are adaptable to your unique business requirements.
Reliability
Count on us to be your reliable technology partner. We're always available to address your concerns. Transform your IT maintenance experience with Dake Solutions. Contact us today to discuss how our Support and Maintenance Services can drive the success of your business.